1.Important Points
- We heartily welcome you to Snehveda Services Private Limited.
- Thank you for shopping at Snehveda
- This website and any mobile application is owned by Snehveda Services Private Limited.
We hereby allow you with access to this site and our online store subject to the following
terms and conditions.
- By browsing, accessing, using, registering for or purchasing merchandise on this Site or otherwise using our Services, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these "Terms"). Kindly read these terms sincerely. We reserve the right to change this site and these terms at any time. If you don’t want to be bound by these terms and conditions, you shall not browse, access, use, register for or purchase any product from the Site. We hereby notify you again to kindly go through all the sections for your prior knowledge.
2.Delivery and charges(if any)-
A. The condition of roads (The compatibility of the road with types of vehicles).
B. Delay in case of traffic or any major issues.
C. Delivery location shall be accessible.
D. Finding the location easily by our delivery person
E. Road permits (in terms of emergency/closures).
F. If difficult to find the exact location. (Delivery might be late).
If the ordered products are heavy weight, certain charges may include( like- transportation charges, weight charges, others)
3.Delivery charges-
A. Delivery charges are non- refundable.
B. Delivery charges will be count on the basis of distance(in km)
C. Distance will be calculated from the point of pickup location.
4.Charges in response to overweight-
A. If the weight of the product is more than 3 kg, charges will be counted onwards.
B. Charges will be applicable to a limited weight.
C. In case, overweight(limited to some kgs) exceeds then there shall be more no. of packaging of products.
5.Delivery time-
The order shall be delivered in next 2 hours from the time of order placed.
The delivery time is 2 hours,This delivery time shall be applicable from 11am to 10pm.
Order placed through app shall be only followed with the delivery in 2 hours.
In response to orders placed through call or any other medium may take time to proceed further.
The timing shall vary during any occasion, emergency, others.
6.Use of this site-
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal, non-commercial use of this site. This license grant does not include:
Any reselling or commercial use of this site or content,
Collection and use of any product listings or descriptions;
Making derivative uses of this site and its contents; or
Use of any data mining, robots, or similar data gathering and extraction methods on this site.
7.Account-
In order to access some features of this site, register yourself and we shall assign to you, or you shall be queried to select, a password and user name or account identification. Once you register, therefore you agree to provide us with appropriate and exact information, and to inform us immediately of any updates or other changes to such information. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other threatened breach of this site's security.
Each time you use a password or identification, you will be deemed to be authorized to access and use the site in a manner consistent with these terms, and we have no obligation to investigate the authorization or source of any such access or use of this site.
8.Electronic communication-
When you use this site, or send email to us, communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site or through our other services. You agree that all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.
9.User content-
This site may include features and functionality ("interactive features") that allows users to create, post, transmit or store any content, such as text, music, sound, photos, video, graphics or code on the sites ("user content"). User content is publicly-viewable and may include your profile information and any content you post pursuant to your profile, but it does not include your account information or information you submit in order to make a purchase.
You agree that you are solely responsible for your user content and for your use of interactive features, and use any interactive features at your own risk.
By using any interactive areas, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish or send through the sites any of the following:
User content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, abusive, inflammatory, fraudulent or otherwise objectionable.
user content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or that would otherwise create liability or violate any local, state, national or international law.
User content that displays, describes or encourages usage of any product we sell in a manner that could be offensive, inappropriate or harmful to us or any user or consumer.
user content that may impinge upon or violate the publicity, privacy or data protection rights of others, including pictures, videos, images or information about another individual where you have not obtained such individual's consent.
user content that makes false or misleading statements, claims or depictions about a person, company, product or service; user content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.
user content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; and viruses, malware of
Any kind, corrupted data or other harmful, disruptive or destructive files or code.
Rights in user content-
Except as otherwise provided in these terms, on this site or in a separate agreement with Snehveda, we claim no ownership or control over any user content. However, by submitting or posting user content on this site, you grant to Snehveda a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, transferable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such user content on this site and on third-party sites and mobile applications and in all other media or formats, whether currently known or hereafter developed, for any purpose and without any compensation to you. You also grant users of this site the right to access your user content in connection with their use of this site. By posting user content to this site, you represent and warrant that
Such user content is non-confidential;
You own and control all of the rights, title and interest in and to the user content or you otherwise have all necessary rights to post and use such user content to this site and to grant to Snehveda the rights that you grant in these terms;
The user content is accurate and not misleading or harmful in any manner; and
The user content, and your use and posting thereof in connection with this site, do not and will not violate these terms or any other of our applicable terms, guidelines or policies or any applicable law, rule or regulation.
9.Feedback
Separate and apart from user content, you may have the ability to submit questions, comments suggestions, reviews, ideas, plans, designs, notes, proposals, drawings, original or creative materials and other information regarding this site, us and our products or services (collectively "feedback"). You agree that feedback is non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, in and to such feedback and shall be entitled to the unrestricted use and dissemination of the feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
10.Links-
This site may contain links to other sites on the internet that are owned and operated by third parties. You acknowledge that Snehveda is not responsible for the operation of or content located on or through any such site.
11.Termination-
You may terminate the terms at any time by closing your account, discontinuing your use of this site and providing Snehveda with a notice of termination. We reserve the right, without notice and in our sole discretion, to terminate your right to use this site, or any portion of this site, and to block or prevent your future access to and use of this site or any portion of this site.
12.Indemnification-
To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless Snehveda and our subsidiaries and affiliates, and our respective officers, directors, agents, partners, members, employees, independent contractors, service providers and consultants ("our related parties"), from and against any claims, damages, costs, liabilities and expenses (collectively, "claims") arising out of or related to (a) your access to and use or misuse of this site; (b) any user content you post, upload, use, distribute, store or otherwise transmit on or through this site; (c) any feedback that you provide; (d) your violation of these terms; and (e) your violation of any rights of another. You agree to promptly notify us of any third party claims, cooperate with us in defending such claims and pay all fees, costs and expenses associated with defending such claims (including but not limited to attorneys' fees). You further agree that the we shall have the right to control the defense or settlement of any third party claims.
13.Disclaimers-
Except as expressly provided, this site, including all site content, and services provided on or in connection with this site are provided on an "as is" and "with all faults" basis without representations, warranties or conditions of any kind, either express or implied. We disclaim all other representations, warranties, conditions and duties, express, implied or statutory, including but not limited to implied warranties, duties or conditions:
14.Disclaimers-
Except as expressly provided, this site, including all site content, and services provided on or
in connection with this site are provided on an "as is" and "with all faults" basis without
representations, warranties or conditions of any kind, either express or implied. We disclaim all
other representations, warranties, conditions and duties, express, implied or statutory, including
but not limited to implied warranties, duties or conditions:
Of merchantability, fitness for a particular purpose or use, results, title, and non-infringement; and
Created by trade usage, course of dealing or course of performance.
15.Exclusivity of remedy; limitation of liability-
Your sole and exclusive remedy, and Snehveda’s’ sole and exclusive liability, for any breach of warranty shall be your right to return the product, or receive a refund for the service under Snehveda’s applicable returns and exchanges policies.
In no event shall we or our related parties, be liable for special, indirect, incidental, or consequential damages, including lost profits or loss of business, even if they have been advised of the possibility of such damages, nor shall our and our related parties' aggregate liability, whether in contract, warranty, tort (including negligence, whether active, passive or imputed), or other theory, arising out of or relating to these terms or the purchase or use of any products or services purchased through this site exceed the purchase price of the product or service. The limitations set forth in this paragraph will not limit or exclude our or our related parties' gross negligence, fraud, intentional, willful, malicious or reckless misconduct.
16.Remedies-
You agree that our remedy at law for any actual or threatened breach of these terms would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.
No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses.
17.Modifications to site-
We reserve the right to modify or discontinue, temporarily or permanently, this site or any features or portions thereof without prior notice.
18.Severability-
If any of these provisions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed several and shall not affect the validity and enforceability of any remaining provision.
19.No third party beneficiaries-
These terms are for the benefit of, and will be enforceable by, the parties only. These terms are not intended to confer any right or benefit on any third party or to create any obligations or liability of a party to any such third party.
20.Miscellaneous-
No agency, partnership, joint venture, or employment relationship is created as a result of these terms, and you do not have any authority of any kind to bind us in any respect whatsoever. We may provide you with notices, including those regarding changes to these terms, by email, regular mail, or postings on this site. These terms, which shall be deemed accepted by you upon your use of the site, constitute the entire agreement among you and us regarding use of this site. Our failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of the enforcement of such right or provision. If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable. These terms are not assignable, transferable or sublicensable by you, except with our prior written consent. These terms include and incorporate by reference our privacy-policy, and any notices regarding the site.
21.Privacy and policy-
Thankyou for choosing Snehveda services private limited.
We therefore assure you about privacy and policies at Snehveda. Kindly go through all the key points to ensure yourself before taking any services at Snehveda.this privacy notice applies to all information collected through our mobile application, ("apps"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "services"). Kindly read this privacy notice carefully as it will help you make informed decisions about sharing your personal information with us.
22.Privacy and policy-
1. We use google maps for providing better service. This website, mobile application,
or facebook application uses google maps apis. By using our maps api implementation,
you agree to be bound by google’s terms of service. You therefore allow us to access
your location. We use information about location to help
Delivery persons reach at your place for delivery of order.
2 .if you choose to register or log in to our services using a social media account, we may have access to certain information about you. Our apps offer you the ability to register and login using your third party social media account details(facebook).
3. We shall only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
4. We protect your personal information with the help of a team which handles and keeps all your data safe and secure.
21.Return policy-
All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, including all original tags and labels attached as it is.
22.Process of returning-
To return an item, kindly email us at [email protected] .you will be notified soon with the update on the particular email. Afterwards, kindly place the item securely in its original packaging for further proceedings. Refunds
23.Refunds
To return an item, kindly email us at [email protected] .you will be notified soon with the
update on the particular email. Afterwards, kindly place the item securely in its original packaging for
further proceedings. Refunds
24.Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 days from the receipt of your item to process your return or exchange.we will notify you by email once your return has been processed successfully.
25.Exceptions
For defective or damaged products, please contact us at the customer service number or email us at [email protected] below to arrange a refund or exchange.
26.Kindly note the proceeding points-
● returns will be accepted if packed items are not opened or the seal is not broken
● if you have used a certain amount/quantity of purchased product , your return will not get accepted further.